Policy confidentiality
Compliance with the General Data Protection Regulation (GDPR)
The personal data you send us (in particular via the forms on this site) is processed.
In accordance with the RGPD (General Regulation for the Protection of Personal Data) (EU) 2016/679, we provide you with the following information.
GENERAL INFORMATION IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER
Du Bon Côté
Mr Bastien BOUCHET
34 rue Léopold Sédar Senghor
29900 CONCARNEAU
Tel: 02 98 47 24 74
Email : contact@duboncote.bzh
The compulsory or optional nature of the data collected is indicated on each form. We will not be able to process your request without this information.
We do not collect any sensitive data, i.e. data relating to your racial or ethnic origins, your political, philosophical or religious opinions or your trade union membership, or data relating to your health or sex life.
YOUR RIGHTS
You have the right to access, rectify, delete, object to, limit and port your personal data. You may also withdraw your consent at any time if this is the sole legal basis for processing.
To exercise your rights, you can contact us at this email address: contact@duboncote.bzh
CNIL contact details If you are not satisfied with your dealings with our DPO, you can contact the CNIL via the website www.cnil.fr
DATA RECIPIENTS
The data is processed within our company by the management and the only departments that have access to it. In the event that data is transmitted to other operators (co-contractors or sub-contractors), these are listed according to the situations below, and undertake to comply with the RGPD.
TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
Where data is transferred outside the European Union, our partners and subcontractors guarantee an adequate level of protection as required by the European Union, and in particular compliance with relevant local regulations (Privacy Shield, PIPEDA, etc.).
Specific information
For the situations described below, please read the specific information relating to each treatment.
You are a customer of our company
Purpose of processing
Your data is processed for customer management purposes, i.e. the operations required to provide our services under the contract we have with you (contracts, orders, deliveries, invoices, accounting), as well as to monitor customer relations (carrying out satisfaction surveys, managing complaints and after-sales service, etc.).
Legal basis (Lawfulness in accordance with art. 6 of the RGPD)
a) processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures taken at the data subject's request;
b) processing is necessary for compliance with a legal obligation to which the controller is subject.
Recipients Third parties
External bodies : public authorities and establishments (authorised third parties), social networks and opinion platforms on which the establishment is listed.
Subcontractors : accounting service providers, IT maintenance and hosting service providers and electronic payment service providers.
Shelf life
(without prejudice to legal obligations to retain or archive documents)
Credit card details are kept for a maximum of 15 months, unless the customer expressly agrees otherwise.
You are a prospect for our company
Purpose of processing
Your data is processed for canvassing management purposes, in particular the implementation of canvassing operations, the compilation of commercial statistics, the organisation of competitions, lotteries or any promotional operation.
Legal basis (Lawfulness in accordance with art. 6 of the RGPD)
a) the data subject has consented to the processing of his/her personal data for one or more specific purposes explicitly indicated (in the context of a "B to B" or "B to C" relationship with the use of an automated means, such as an e-mailing or SMS campaign).
and/or
b) the processing is necessary for the purposes of the legitimate interests pursued by the controller (in the case of a "B to B" relationship regardless of the means used; and in the case of a "B to C" relationship using other means).
Recipients Third parties
External bodies : social networks and review platforms on which the establishment is listed.
Subcontractors : web marketing tool providers, IT maintenance and hosting providers.
Shelf life
(without prejudice to legal obligations to retain or archive documents)
FORMER CUSTOMER PROSPECTS: 3 years from the last contractual relationship.
NON-CLIENT PROSPECTS: 3 years from the last contact from the prospect.
At the end of these periods, and in accordance with the regulations in force, we may ask you for express authorisation to continue processing your data for a further period of 3 years.
In all cases: you are a User (visitor) of our website
Cookies are small files placed on your terminal by your web browser.
Our site places the cookies necessary for its operation on your terminal, which are not subject to any particular measure, in accordance with the regulations in force.
However, when you arrive on our site, you are invited to consent to the use of additional and specific cookies; you can withdraw this consent at any time.
These specific cookies are treated as personal data.
Purpose
Your data will be processed for the purposes of analysing data relating to visits to the website, in particular to compile statistics on visits to the company's website (monitoring browsing, analysing user behaviour), to implement interaction with social networks and for targeted advertising.
Legal basis (Lawfulness in accordance with art. 6 of the RGPD)
a) the data subject has consented to the processing of his/her personal data for one or more specific purposes explicitly indicated.
Recipients Third parties
External organisations: social networks and review platforms on which the establishment is listed.
Subcontractors: analysis and/or webmarketing tool providers, IT maintenance and hosting providers.
Shelf life
13 months
